This agreement between Stunner Technologies and …………………………………………………………ID number………………………………………
The service is a one-year contract for Internet Services as described below for period beginning on the date of installation of service.
- TERMS.
- The initial Term begins on the first day of the month following and ends on end day of the month.
- The Term for Services (“Term”) will be one year.
- The use of service is pre-pay.
- For post pay clients have to pay deposit two receding months.
- Pre pay customer alerts provider for termination of service one month before termination.
- Post pay customer alerts provider for termination of service two months before termination.
- RATES.
- Rates are as set forth on Client Service Agreement Contract (“Order”).
- Customer is responsible for service fees according to the new base prices for Customer services installed based on the most recent Service Order(s).
- Rates commence on the date the Connection is activated at ……………………..monthly.
- TERMINATION.
- Use of internet for fraud, porn, public discomfort, piracy, cybercrime will lead to termination and legal procedures will be adhered to.
- Extreme delay of payment (7 days after your account is due) leads to disconnection.
- Accessing, altering, or destroying any information of Stunner Technologies by any fraudulent means or device, or attempting so do so.
- Using Services so as to interfere with the use of network by other customers or authorized users, intentionally or not; or in violation of the law or in aid of any unlawful act.
- Obtaining or attempting to obtain service by any fraudulent means or device with intent to avoid payment.
- RIGHTS AND OBLIGATIONS OF CUSTOMER
- Customer shall not nor shall permit or assist others to use Services for any purpose other than that for which
they are intended.
- Customer’s use of the Internet is solely at Customer’s own risk and is subject laws to all applicable violations.
- PAYMENT.
- Installation cost varies with site survey.
- Payment should be paid on day of installation and a 3 day allowance to offset balance.
- Customer agrees to bank cheque before receding month or via mpesa .
o Post pay customers are required to pay two month deposit equal to monthly payment.
o Pay bill number through Mpesa Till: 778950
o Cheque before receding month to:STUNNER TECHNOLOGIES
o Cheque are accepted for more than 20000 ksh for facilitation of finance management.
- RECEIPT
- Receipt will be sent to company email /officer in charge of payment for recording.
- SERVICE STRUCTURE
Customer assets:
Router, cabling, pole and mounting structure.
Stunner Technologies assets: Antenna and PoE(power over Ethernet adapter)
Termination: Equipment to be refunded back with removal by Stunner Technologies Technicians (Antenna and PoE)
Relocation: A fee of 1500 is charged within the network region
SUBSCRIBER | SERVICE | EQUIPMENT | LOCATION | CONTACT |
Internet installation | ||||
Wireless |