This agreement between Stunner Technologies and …………………………………………………………ID number………………………………………

The service is a one-year contract for Internet Services as described below for period beginning on the date of installation of service.

1. TERMS.
   1. The initial Term begins on the first day of the month following and ends on end day of the month.
   1. The Term for Services (“Term”) will be one year.
   1. The use of service is pre-pay.
   1. For post pay clients have to pay deposit two receding months.
   1. Pre pay customer alerts provider for termination of service one month before termination.
   1. Post pay customer alerts provider for termination of service two months before termination.
2. RATES.
   1. Rates are as set forth on Client Service Agreement Contract (“Order”).

• Customer is responsible for service fees according to the new base prices for Customer services installed based on the most recent Service Order(s).
  • Rates commence on the date the Connection is activated at ……………………..monthly.

• TERMINATION.

• Use of internet for fraud, porn, public discomfort, piracy, cybercrime will lead to termination and legal procedures will be adhered to.
• Extreme delay of payment (7 days after your account is due) leads to disconnection.

• Accessing, altering, or destroying any information of Stunner Technologies by any fraudulent means or device, or attempting so do so.

• Using Services so as to interfere with the use of network by other customers or authorized users, intentionally or not; or in violation of the law or in aid of any unlawful act.
  • Obtaining or attempting to obtain service by any fraudulent means or device with intent to avoid payment.
• RIGHTS AND OBLIGATIONS OF CUSTOMER
  • Customer shall not nor shall permit or assist others to use Services for any purpose other than that for which

they are intended.

• Customer’s use of the Internet is solely at Customer’s own risk and is subject laws to all applicable violations.
• PAYMENT.
• Installation cost varies with site survey.
• Payment should be paid on day of installation and a 3 day allowance to offset balance.

• Customer agrees to bank cheque before receding month or via mpesa .

                            o Post pay customers are required to pay two month deposit equal to monthly payment.                 

           o Pay bill number through Mpesa Till: 778950

o Cheque before receding month to:STUNNER TECHNOLOGIES

o Cheque are accepted for more than 20000 ksh for facilitation of finance management.

• RECEIPT
  • Receipt will be sent to company email /officer in charge of payment for recording.

• SERVICE STRUCTURE

Customer assets:

Router, cabling, pole and mounting structure.

Stunner Technologies assets: Antenna and PoE(power over Ethernet adapter)

Termination: Equipment to be refunded back with removal by Stunner Technologies Technicians (Antenna and PoE)

 Relocation: A fee of 1500 is charged within the network region

SUBSCRIBER	SERVICE	EQUIPMENT	LOCATION	CONTACT
	Internet installation
	Wireless